Since last Monday, I have been calling all of my doctors trying to obtain my medical records for my personal use.
Out of the three that I called, only one returned my call....personally. Thank you, Dr. Degatur. My results were in my mailbox on Friday when I got home from work.
Another finally called me back today...only to tell me that the lady that works in Medical Records is out until Monday.
The other? Yeah, I think I might have to take a trip tomorrow.
I don't understand it. How hard is it to return a phone call? You work in records. That's your job. WTF are you doing all day that you end up neglecting patients and possibly doctors...or anybody that needs access to medical records?
I gave the tramps the benefit of the doubt. They might be swamped. But yeah....Today is like day 9. You couldn't find the time to call me back in nine days? You just ignored all the messages I left?
Please don't make me come to that office...
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